MACC / KOLKATA INITIALISING ESTD. 2026
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One stop home appliances solution
01Model 02Services 03Membership 04How it works 05For societies 06FAQ Bring us to your society
MACC / 2026KOLKATA, IN
A SOCIETY-WIDE MAINTENANCE SUBSCRIPTION

The maintenance department your society never had.

One dedicated team. Every flat covered. One predictable, carpet-area based fee — instead of a different vendor for every problem.

SCROLL
RATE₹2.85 / SQ.FT. / MO
UNITFIXED TEAM ON SITE
REGIONKOLKATA
THE PROBLEM

The broken state of society maintenance.

Every repair starts the same way — a search for someone to trust, a price nobody agreed on in advance, and a job with nobody accountable for how it turns out.

01FRAGMENTATION

Fragmented
vendors.

Plumbers from WhatsApp. Electricians referred by a neighbour. A different contact for every problem.

02PRICING

Unpredictable
pricing.

Different prices for the exact same job. You negotiate on the spot every time a repair is needed.

03ACCOUNTABILITY

Zero
accountability.

No shared record of who did what. If a repair fails next week, you start the search all over again.

Three problems. Zero solutions.
One society. Four categories of work. No shared record of who did what, or when.
THE SHIFT
So we changed the model.

One society. One contract. One dedicated team.

THE MODEL

We don't acquire one flat at a time.

We sign the society. Every participating flat is covered under a single contract, and a dedicated team is assigned to the community — not dispatched from across the city on demand.

01Society

The RWA signs one contract

Not the resident, not the flat — the society itself is the customer. Every participating unit is covered under it.

02Pricing

A fee based on carpet area

₹2.85 per sq. ft. per month, billed against each flat's carpet area — simple to calculate, simple to explain at a committee meeting. Exclusive of applicable taxes.

03Team

A fixed team on site

Electrical, plumbing, repairs and appliance support — already inside the community, not travelling in from a call centre queue.

04Coverage

Every flat, one system

Residents report an issue once. The team already knows the building, the fittings, and the history.

PRICING

Priced by the square foot. Not by the service call.

Every participating flat contributes based on its carpet area. Larger homes contribute more; smaller homes contribute less. No per-visit charges for anything inside the covered scope.

₹2.85/ sq.ft. / month
THE STANDARD AMC RATE — EXCL. TAXES
sq. ft.
2004,000 sq.ft.
Estimated monthly contribution
₹2,565
900 sq.ft. × ₹2.85
Per day₹84
Your fee is access, not a spending limit

The AMC fee buys a flat's access to comprehensive maintenance support for the year. The cost of an individual repair inside the covered scope isn't tallied against what that flat has contributed — some months you'll barely use us, others you'll use us heavily.

Exclusive of applicable taxes

₹2.85 per sq. ft. is the service rate. Applicable taxes are billed on top, at the rate in force. The figures above are pre-tax estimates for the society's own planning.

THE TEAM

Your society's fixed team on site.

One cross-functional team, assigned to your community — not four separate specialists you have to coordinate between yourself.

01

Electrical

Switches, fans, lighting, sockets, wiring faults.

02

Plumbing

Leaks, taps, pipes, drainage, fittings.

03

Repairs

Fixtures, fittings, general repair.

04

Appliances

Troubleshooting for household electronics and appliances.

The four roles above reflect the unit's coverage, not rigid lanes — the team works as one cross-functional group, so a resident's request gets picked up by whoever's available, not routed by department.

WHAT WE COVER

One AMC. Every room.

Tap a room to see what's covered there. The scope is the same across every participating flat in the society.

ENTRY 01 KITCHEN 03 BATHROOM 04 BEDROOM 02 LIVING ROOM
ZONE 01 — KITCHEN

Plumbing & appliances

  • Tap and pipe leaks
  • Drainage and clogging
  • Chimney and hob troubleshooting
  • Refrigerator and appliance faults
Select a zone on the plan04 ITEMS
WHAT THE MEMBERSHIP INCLUDES

Three services. One monthly contribution.

₹2.85 per sq. ft. of carpet area per month buys the society a maintenance membership — and every flat inside it gets the maintenance contract, installation support, and access to our electronics trading desk.

01THE CORE CONTRACT

Annual Maintenance Contract

The maintenance service itself, available to every flat in a society that subscribes to the AMC. Three lines of cover, one team, one contract.

01 / 01

Full maintenance

Comprehensive cover for the repair and maintenance needs of residents inside the AMC scope — planned visits included, not only breakdowns.

01 / 02

Plumbing

Plumbing faults are inspected and repaired wherever repair is possible. Where an item cannot reasonably be repaired, it is replaced and the issue closed out — subject to the applicable AMC terms.

01 / 03

Electrical

Electrical faults are inspected and repaired wherever repair is possible. Where the affected item cannot reasonably be repaired, it is replaced and the issue closed out — subject to the applicable AMC terms.

02INCLUDED FOR SUBSCRIBERS

Any type of installation

Installation and fitting work for household products — carried out by the same on-site team, with no separate installation labour charge for subscribing flats, subject to the applicable service terms.

  • AC installation
  • Fan installation
  • TV mounting
  • Furniture assembly & fitting
  • Kitchen appliances
  • Other household products
SCENARIO

A new resident moves into a covered society with furniture, electronics and appliances in tow. Because their flat is already inside the society's plan, the fitting and installation of all of it runs through us — at no additional installation labour charge.

You don't have to wait for something to break to use the service.

03SUBSCRIBER BENEFIT

Electronics trading

A buy, sell and exchange desk for electronic products, open to residents of subscribing societies.

  1. SELL

    Want to move an item on? Offer it to us. We assess its condition and value, and buy it at a price we consider appropriate.

  2. BUY

    Looking for a second-hand product? Buy from our available stock at a price comparatively lower than buying new in the market.

  3. EXCHANGE

    Swap one electronic item for another — subject to product valuation and the applicable exchange terms.

Pricing and availability are confirmed per item at the time of valuation.

THE FINE PRINT, UP FRONT

What's included. What isn't.

The AMC covers labour and routine service across every category above. It isn't a promise of unlimited free replacements — here's exactly where the line sits.

Included in the AMC
  • Labour for all routine electrical, plumbing, repair and appliance service calls
  • Scheduled inspection and preventive maintenance visits
  • Minor spares — washers, fuses, small fittings — used in the course of a repair
  • Major spare parts — motors, compressors, pumps, large components
  • Troubleshooting and diagnosis for household appliances and electronics
  • Labour for installation and fitting of household products in subscribing flats
  • Labour for a replacement, when an item can't reasonably be repaired
Charged separately
  • The cost of new appliances or fixtures themselves — the fitting labour is covered
  • Civil work and painting
  • Specialist or third-party work outside the four core categories
  • Special mention: Mobiles, laptops, desktops, and CCTV cameras are not covered under the AMC

Where an item can't reasonably be repaired, we replace it: the labour is covered by the AMC and the part is billed at cost. The exact spares-and-materials list is confirmed with each society at onboarding, since it can vary slightly by building age and fittings. All rates are exclusive of applicable taxes.

Recommended reading.
HOW A REQUEST MOVES

Report. Assign. Arrive. Resolve.

Because the team is already inside the community, a request doesn't wait on a technician crossing the city.

08:12

Reported

A resident logs a leaking kitchen tap.

+00:00
08:14

Logged

Request enters the society's service queue.

+00:02
08:18

Assigned

Nearest available technician on the on-site team is notified.

+00:06
08:26

On site

Technician arrives at the flat.

+00:14
08:42

Resolved

Job closed and logged against the society's record.

+00:30

Illustrative example. Actual response times depend on the society's size and the agreed SLA, and are confirmed at onboarding.

THE SOCIETY CONSOLE

One view of everything happening in your society.

Committees get a simple read on open requests and response times — no chasing individual vendors for status updates.

GREENWOOD ENCLAVESOCIETY CONSOLE
PREVIEW--:--:--
Open requests
0
Resolved today
0
Avg. response
0m
ELECTRICAL
02 open
PLUMBING
01 open
REPAIR
01 open
TEAM STATUS
3 on-site · 1 available
Illustrative preview of the society console currently in development — not live data.
FOR SOCIETIES

Not another vendor. Your outsourced maintenance department.

Your society is already paying for maintenance — in time spent coordinating, and in the cost of things going wrong. The question is whether you're getting a system for it.

TODAY
Multiple vendors, multiple numbers to call
Different prices negotiated flat by flat
No shared record of who did what, or when
The committee fields complaints they can't fix
WITH MACC
One contract, one accountable partner
One transparent, carpet-area based rate
Every job logged against the society's record
A dedicated team the committee can actually manage
TODAY
Multiple vendors, multiple numbers to call
WITH MACC
One contract, one accountable partner
Different prices negotiated flat by flat
One transparent, carpet-area based rate
No shared record of who did what, or when
Every job logged against the society's record
The committee fields complaints they can't fix
A dedicated team the committee can actually manage
GETTING STARTED

From first conversation to team on-site.

01

We assess your society

Flat count, total carpet area, building age and current maintenance load.

02

We build the service plan

A scope, rate and SLA sized to your community — agreed with the committee.

03

Your team moves in

A dedicated fixed team on site is assigned and onboarded to your society.

FOUNDING SOCIETIES

We're onboarding our first communities in Kolkata.

  • 01Direct input into the service scope and SLA before it's standardised
  • 02First access to the society console as it's built
  • 03Locked-in founding rate for the life of the contract
NOW ONBOARDING
01
of a limited first cohort of societies
Apply
QUESTIONS

Before you bring this to your committee.

01Who actually signs the contract — us or individual residents?

The society — through the RWA or managing committee — signs one contract that covers every participating flat. Individual residents don't subscribe separately; they're covered as part of the society's agreement.

02How is the ₹2.85/sq.ft. rate calculated for my flat?

Each flat's monthly contribution is its carpet area multiplied by the standard rate, exclusive of applicable taxes. A 900 sq.ft. flat contributes ₹2,565/month; a 1,500 sq.ft. flat contributes ₹4,275/month. Use the calculator above to check your own flat.

03Does the AMC really cover everything, unlimited?

No — and we'd rather be upfront about that than overpromise. Labour and routine service across electrical, plumbing, repairs and appliances is included. New appliances, and civil work are charged separately. The full scope is set out in the "What's included" section above.

04What happens if the fixed team on site can't keep up with demand?

Team size is sized to each society during onboarding based on flat count and expected request volume — a 500-flat society isn't served by the same team as a 100-flat one. This is confirmed as part of the service plan before the contract is signed.

05Is ₹2.85 inclusive of taxes?

No. ₹2.85 per sq. ft. per month is the service rate; applicable taxes are billed on top at the rate in force. Every figure quoted on this page — including the calculator — is pre-tax.

06If something can't be repaired, who pays for the replacement?

We inspect and repair wherever repair is reasonable. Where it isn't, we replace the item and close the issue out — the fitting labour is covered by the AMC, and the part or material is billed at cost. There's no separate call-out or labour charge on top.

07Do we get charged for installing new appliances or furniture?

Not for the labour. Any flat inside a subscribing society can have household products installed and fitted by the on-site team — AC, fans, TVs, furniture, kitchen appliances — with no additional installation labour charge, subject to the applicable service terms. It's the reason the membership is worth having on the day you move in, not only the day something breaks.

08How does the electronics trading facility work?

Residents of subscribing societies can sell us an electronic item — we assess its condition and value and buy it at a price we consider appropriate — buy second-hand stock from us at a price comparatively lower than new, or exchange one item for another. Every transaction is subject to product valuation and the applicable trading terms.

09How long is the contract, and can the society cancel?

Terms are agreed individually with each society at onboarding. We'll walk your committee through the specifics as part of the assessment.

GET STARTED

Bring this to your society.

Tell us a little about your society and we'll put together an assessment — flat count, expected team size, and a rate proposal for your committee to review.

Standard rate₹2.85 / sq.ft. / month
Team assigned per societyFixed team on site
Currently onboardingKolkata societies
We'll get back to you within two working days.
Request received. We'll be in touch about next steps for your society.
Bring MACC to your society Get started